Water supply to 448,057 of the 455,499 accounts affected by unscheduled disruptions caused by pollution in Sungai Johor has been restored as of 7pm yesterday. — Bernama pic
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Tuesday, 04 Nov 2025 9:22 AM MYT
JOHOR BAHRU, Nov 4 — Water supply to 448,057 of the 455,499 accounts affected by unscheduled disruptions caused by pollution in Sungai Johor has been restored as of 7pm yesterday.
According to a Ranhill SAJ spokesperson, Johor Bahru had the highest number of restored accounts at 296,650, followed by Kota Tinggi (123,373) and Kulai (121,906).
“A total of 7,442 accounts remain affected, with Johor Bahru recording 5,837, Kulai 1,467, and Kota Tinggi 138.
“Efforts to deliver water through 43 tankers are ongoing to ensure consumers continue to receive supplies during the raw water pollution crisis that started last Friday,” he told Bernama yesterday.
Meanwhile, the Johor water operator said in a Facebook post that updates would be provided from time to time.
Consumers are advised to obtain official updates on water supply disruptions via Ranhill SAJ’s complaint channels by calling 1800-887-474, sending an email to [email protected], using SMS ATRanhillSAJAduan to 63001, or submitting reports online at https://www.ranhillsaj.com.my/report-a-problem.
Bernama reported Sunday that the company linked to the Sungai Johor pollution could face prosecution if the Department of Environment (DOE) finds violations under the Environmental Quality Act 1974 (Act 127).
Following a meeting with the Land and Mines Office (PTG) and the National Water Services Commission (SPAN), the DOE said it would initiate legal action under the relevant PTG (Licensing) Enactment and the SPAN Act.
Johor Public Works, Transport, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh previously said the turbidity level of raw water in the Sungai Johor Basin had surged to 37,400 Nephelometric Turbidity Units (NTU), compared with the normal level of around 400 NTU.
He said the incident was caused by soil movement that led to the collapse of the sixth sand washing pond owned by a company at an inland sand mining site in Kota Tinggi, contaminating Sungai Johor. — Bernama
